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Thanks for your quick response
September 13, 2018 Holiday Thanks No comments

Testimonials and Quotes

The following comments were sent, unsolicited, to .netCHARTING sales and support teams. Contact us today to discover for yourself the unprecedented level of service provided both before and after purchase!

  Great! That did it. Thanks. You guys are great. What a customer service department. Take the rest of the day off.   

  Thank you for the quick dialogue today. I made at lot of progress in just the last few hours!   

  I was looking for some help for creating charts in c# and then i saw your product .net charting and was amazed...   

  Great site, and great looking product... I was one of the designers of the earlier Netscape application and a large number of other products including stuff for MTV, IBM, etc ..., etc ... ... And I don't write notes like this often !!! I am darn impressed... Good stuff.   

  Very impressed by the quality of the images produced.   

  I want to say that you have a nice product here that I will be purchasing   

  Thank you for the prompt feedback.   

  Thanks for the quick response.   

  Thanks for the quick answer.   

  I checked out your site. It looks like a very nice charting component!    

  Good morning. I just found your product and I am very impressed.   

  The visuals are very sweet! It looks really professional.    

  Great product !!   

  Thanks for the new build. It is helping a lot.   

  Thanks again, I'm sold.   

  With your responsiveness, I'll heartily recommend your product.   

  Really like you charting solution.   

  I am really impressed with your charting tool   

  Thanks for the quick response...   

  We have reviewed you product and are very impressed.   

  Just wanted to let you guys know that you have the best looking charts I've seen! Your charts really have a nice visual impact!   

 Thanks. It worked like a champ. Thanks for the quick response.   

 Your quick response is greatly appreciated.   

  Fantastic. thank you for your quick reply. It looks great at first sight!   

  The product looks amazing   

  After I have been working with .netcharting I must say that your product is great!   

  Thank you for your prompt reply and assistance!   

  Thanks for your quick response.   

  Thanks for your time and help.   

  Again, I am very impressed with your software and customer support.   

  I've just finished spending about 4 hours working on a demo for my client using your DotNetCharting tool. To say that I'm impressed would be a gross understatement. Amazed. Blown away. Stunned.   

  I've looked at several charting and graphing components and nothing comes even close to what you folks are offering for the money. The price is a pittance for what the component does.   

  Within 4 hours, I downloaded your component, played around with the sample code then developed a web page that pulls live data from my client's Oracle 8i server and lets them chart and analyze it to their heart's content.   

  Your charting features looks great!   

 Thanks for your quick response. great job!   

  Thanks again and for the quick reply.   

  Your product looks excellent   

  Great product !!   

  Thanks for the quick response.    

  Thanks for the help. The application is terrific!   

  I love this thing. I tried 3 or 4 other charting components and had a miserable time just getting the demos to work. This was exactly what I was looking for.   

  Thank you for your quick response. I have since managed to sort this problem out (access rights related). It now works perfectly with SQL server and I will be placing an order in the next few days.   

  You guys are great! Thanks that worked.   

  Thanks for the extra help!   

  Thanks for the quick reply   

  Thanks very much for the fast reply.   

  Thanks for the quick answer.  

  Thanks for that feedback - and so quick!    

  Wow. I'm impressed. Nice job.   

  Thanks very much for your quick help!   

   I am purchasing a site license of .netCharting Enterprise edition, (which by the way is awesome!).   

  I just downloaded your dotnetCHARTING and want to tell you it is a great product !  I have a couple of clients using a much less robust and attractive charting solution for ASP.NET right now and was quickly able to the code for one of them with a demo of your product as an alternative.    

  Congrats again on shipping such a cool product !     

  I've downloaded your product giving it try, and I'm totally blown away. Love it.     

  Let me congratulate you for developing such a wonderful dotnet Charting Solution. have a great product at a great price. I'm a developer on the application, so I worry more about  functionality (which is great, from what I've seen)     

  Your AxisScale - Range feature rocks!     

  Just as an FYI, your graphing software is being used to help monitor cases in ER rooms around our tri-county area in the search and early diction of biological disasters.  So many thanks for a very fine product that has impressed many professionals in the area.     

  Great answer. Just what I needed.  You have great support.     

  I appreciate the personal and timely support I've received from your company so far.     

  Thank you for the quick response.     

  Sounds good. I want to thank you and the rest of the dotnetCharting group. We are very pleased with the product and the support we have been shown.   

  Thanx for fast response!   

  This is a great library. Well done.     

  Awesome, fast response and recompilation !  It's nice to work with someone as responsive as dotnetCHARTING. Thank you !     

  Thank you for your prompt action.  ...  Everything is working great at the moment.  I appreciate all your help.     

  After a few tests we realized that this was exactly what we needed!! Beautiful product!     

  Thank you for the quick response.     

   We recently evaluated your charting controls, and I have to say that they are some of the most visually impressive charts I have ever seen!  The quality and speed of the rendering is astounding -- not to mention the amazing feature set.    

  WOW! Thanks for the quick response.     

  Well, I must say that your product is AWESOME!!!!     

  We have implemented your demo version and are VERY impressed.     

  I'm very impressed with your charting tool, definitely the most stunning visually, and lets face it, half the reason for doing graphs is the graphical wow factor.     

   I want to compliment you guys on the work you are doing. This component was good before and it is getting better.    

  Thank you for your support so far, you have been helpful, honest and prompt.     

   I am definitely impressed by the look of your charts.    

   Your charts look really quite amazing [...] I think it offers the best product at the best price.    

   Thanks for the quick response!!!  

  I am very impressed with the product and your customer service!       

  Thank you for your prompt response.  I really like the way your group supports the users.      

  Yesss! It worked just like you said!  How come you're so very good and swift at this?      

  Thanks for your prompt attention! Your product is excellent. Thanks to dotNetCharting, our new App will go live one month ahead of schedule! 

  It's a great product you have, and a very competitive price also.   

  That's perfect!  Outstanding support.   

  Allow me inform you that you have the BEST chart program for .NET - it has exactly what I need.   

  Thanks, your software looks amazing!   

  We've just purchased dotNetCharting and I'm very pleased with the results. It produces some excellent looking graphs.   

  My name is [...] from Israel and I'm developer in [...] Company I try your component and I must say this is great and easy like you say!   

  I ended up using your component to create the charts for my own Business  Intelligence Software ... Which ultimately saved my business over $45,000!    

   I have been looking for a chart-component all over the internet for a few weeks and today I found your homepage.   

   After a few hours of drooling over your gallery I must say I am very very very impressed!   

  I remember a while back looking for chart components and eventually, out of  frustration, wondering if anyone was smart enough to come up with an easy  way to do charting! ... Then I found out about you guys - Now I know that  only 1 company is smart enough to come up with an easy way to do charting.  Thanks for great (easy to use) software!   

  I must say I'm very impressed with the quality of support I've been given 

  Thanks for the prompt reply.  Your technical support has been awesome! 

  That's perfect!  Outstanding support. 

  We have looked at and tried all the charting options out there .... and yours is by far the best so far. 

   I've shopped around quite a bit, and have decided that your product most adequately suits my needs.  It's very well done, flexible, and has enough glitter to really make a site stand out.

  Thank you very much for the consideration & support! 

  Worked like a champ!  Thanks for all your help! 

  Perfect as always. Thanks. 

  Thank you for creating such a cool product! Great work! 

  We are seeing great results from your product, the presentation quality of the graphs produced is really excellent. 

  Thanks for the quick response. 

  The simple licensing model is much appreciated - i'm still trying to work out what we would have to pay if we purchased the [competitor] Charting software!   

  If you have any need for generating data-based charts and graphs - you really need to take a look at a site / product They have written a very cool tool which allows you to connect to a database, pull down data into a datagrid and then generate a chart or graph from about 30 different choices. Pricing is pretty reasonable, and taking a look at some of the available graphs - they make [competitors] etc. look like etch-a-sketch.   

  Thank you very much for your timely response.    

   I think it's very safe to say, hands down, this is the most impressive demo I've ever seen, in over 13 years as an IT Professional!  

  I love your Product.  I had evaluated others prior to getting to yours. Some Less Expensive, and others that were a LOT more expensive.  Yours has turned out to be the Best for what I am doing.   

  Thanks for information. It's really great how simple your control can be used, when you know the right way.   

  I'm amazed at the simplicity of this program but its amazing capabilities. Good job!   

  Thanks for the quick turn around.  Your quick response to my inquiry is yet another impressive feature.   

  Thanks for your quick reply. ...this is the second time I have requested information and you have been very quick to reply. I will purchase the chart software tomorrow and I am just amazed at what it can do.   

  I would first like to start off by saying I think your product ROCKS. This is one of the best packages I have seen, and have recently purchased  the product.   

  I think the product is the most versatile and best looking I have come across - especially for the price. I am intending to use it to show the status of all our production lines on a live intranet.   

  Thank you very much for the quick reply   

  You have a good product.   

  Thanks for a great product, we have used it for development for three-four days and have already decided to abandon [competitor] for dotnetCharting.   

  Great. Thanks for your prompt response.   

  Thank you very much for making such an impressive product!   

  BTW, congratulations on an EXCELLENT product... we remain quite pleased with it - one of the best development investments we have made!   

  I appreciate your quick response. Thanks.   

  Thank you for your prompt reply.   

  let me commend you on an excellent charting product - I have spent a great amount of time evaluating different charting tools, and yours is best in terms of a price per feature ratio.  I love the look and feel of the charts!   

  Thank you very, very much for making that change.  Everything works exactly as advertised and you have a happy customer.  I hope someone makes *your* day today.  Best of luck in the future.   

  Oh we love you guys. Absolutely amazing product by the way!   

  I'm interested in purchasing the .netCHARTING control from yourselves after a successful test and demonstration to my boss's.  The control has gone down a treat with a slick look and feel compared to other controls out there.    

  Thank You so much!! It is very appreciated!   

  Thank you very, very much!   

  ...being the lead developer here - I can safely say that your product is without doubt, one of the best programmatic charting solutions I have ever tried...   

  This is excellent news and many thanks for your very prompt reply (considering the time zone difference!).   

  Your charting product looks fantastic   

  Thank you for the information (very fast).   

  Thanks for the appropriate and immediate reply.   

  Terrific!  I really appreciate this!   

  Thanks for your quick response!   

  Thanks again for your help and flexibility.   

  Thank you for your prompt reply!   

  Thank you very much indeed for your extremely fast response!   

  First of all - great charting component. :-)   

  Thanks very much for your prompt response.   

  I have just spent the last week fighting with one of you competitors charting products.  I have just achieved in a few hours what I haven't managed to achieve in two days using [competitor].   

  Many thanks for your help with this.   

  Thank you for your support and help.   

  BTW, I recently did a comparison of .netCharting vs. [competitor] for my new project, and you guys win hands down for ease of use!     

  Thanks for your kindness and service helping me in this project. I'm a very pleased client of yours and appreciate very much your service level.   

  Thank you VERY MUCH [for your] very very prompt response!   

  Most of the rest of the Charting programs were built with people using them in Design mode, NOT the runtime building that I have to have.  I was NOT able to control through code their Charts and get them to do what I needed in a easy Manner.  Yours work fantastic in the runtime environment that I use. Your Documentation is a lot better than most out there also.   

  I have been looking for a charting tool that satisfies my needs for quite a while. I have to say that .net CHARTING is the easiest tool to work with and the results look amazing.   

  First off, great product! It's easier for me to create web based charts for management using your product than getting them set up in excel.   

  Perfect.Thank you. Love the product, keep it up.   

  Great response. Thanks for the help. Your product looks great!!   

  NB: The last update looks great - especially the minimum time to specify before temp files are deleted and the new gauges.   

  We love the product and are at least purchasing 1 server license.  I was playing with the [competitor] components, and your product is much friendlier and versatile.   

  You rock, that is exactly what I needed! Thanks a million.   

  Again, a really wonderful product. It really helps me create great analytic tools and visualizations. Thank you for your good work (and support).   

  Thanks for all your support, while we were evaluating your trial version. We purchased a server license and already it is gaining popularity within the department.   

  Thanks very much for your help, and I really like this tool, it is the best I have seen [compared] to all the chart components we have researched.   

  Thanks for the quick response!!!!! Great product....keep it coming!   

  It works like a champ.       

  I will no doubt be making a purchase due to the great support and a very robust product.   

  I must congratulate you on the amazing product. I am starting to evaluate it on a new project for a client in Southern California, and I am amazed by quality and features. I am sure I will be recommending it to my clients in the future.   

  Many thanks for all your efforts, the results are fantastic!   

  We're pretty sure we're going with your package for a web project me and some friends are working on, its by far the best out there.. nice work.   

  Thank you for the quick response. Your product is absolutely amazing.   

  I am an ex-[competitor] user that needs to draw a spline curve on the web. I have downloaded your software and was easily able to do that. I also like your pricing. We only have a need for a spline curve, and [competitor] would cost at least 6 times more than your package, not to mention that the people at [competitor] are a bunch of pompous [gentlemen].   

  I recently purchased the chart control, and it's absolutely awesome.  The speed, flexibility, professional look, all that stuff is just great.   

  I have received your help mail with an answer for my query (previous mail). This speaks volumes about your support to customers. Thanks for the same.   

  ...I must say that your product is prime !!   

  Just a small note to let you guys know that I'm 100% happy and satisfied with dotnetCHARTING. It's very apparent that there was A LOT of hard work and thought put into this DLL. Great job!   

  ...I'm pretty darn excited about your product.   

  Our department recently installed a demo version of dotnetcharting and we found the quality and the speed of rendering of the charts quite astounding.   

  You guys did a fantastic job with this component.  I literally said "WOW" when I saw the first chart on my ASP.NET page because of the attention to detail, the glass effects.  I was "WOW"ed once more when I realized that the Chart could automatically group my data by week, month, quarter, etc.  I used to have to write all these charts separately.  Two hours after downloading a trial, I now have sales, revenue and customer activity charts using live SQL data.   

  To be the best charting component, it must be low price and easy to use. dotnetCHARTS has both in an object design that actually pays attention to Microsoft .NET Design Guidelines.  This deserves respect from me.   I can see now why [competitor] and [competitor] are nervous.    

  I really appreciate the extra effort!  I will not hesitate to recommend your products to my colleagues in the industry!   

  By the way, we find your product is very easy to use and meets all of our current needs.   

  Thanks so much. We were really impressed with the evaluation version and look forward to using it.   

  Thanks.  You guys are quick.   

  That's perfect! I appreciated your help with this.   

  I saw your website and I'm impressed with what your .NetCharting control can do.   

  I must congratulate you on the amazing product... I am amazed by its quality and features.'s by far the best out there.. nice work.   

  Many thanks for all your efforts, the results are fantastic !   

  Thank you for the quick response.  Your product is absolutely amazing.   

  I recently purchased the chart control, and it's absolutely awesome.  The speed, flexibility, professional look, all that stuff is just great.   

  Thanks for the quick response.  This is a great product.   

  Excellent! The chart looks great!   

  I have to say I'm very impressed with your product.   

  Thanks! This product is very cool.   

  When looking for complete charting solutions, I must admit that I was very impressed with the package that you offer.   

  Thanks for taking the time to answer these questions.   

  Really an awesome product you have.   

  It's great to see your product, absolutely impressive indeed.   

  Your tool is absolutely incredible!!!   

  Thanks a lot.  Also I just wanted to mention that this seems to be an awesome charting component as far as functionality and looks.  I'm just experimenting with it at this point but so far I've been very impressed! I've been searching for something like this for sometime and this is superior to anything else I've seen.   

  Great stuff by the way, I'm creating demo's for a client right now...   

  I have now produced quite a few nice charts and am impressed by the tool.   

  Wow, I didn't expect such a fast reply!   

  I'd like to thank you and your team of developers for coming out with a great charting tool.  We are very pleased with its performance, and great look.    

  Thanks for the quick response. It worked perfectly fine! You guys have created a very impressive software!   

  I always thought you guys made great looking charts. Making it available to us standalone devs was a smart move. Good job.   

  That is quite impressive customer service.  Thank you for letting me know.   

  Thanks for all the information. You have been very helpful... this is an excellent product and will save me much development time.   

  thank you very much for your excellent product, and keep up the good work.   

  That was the answer I was hoping for!! Thanks again for your assistance.   

  I decided to try your charting component out of total frustration with one of your competitor's products.  I've been using your charting control for about a week now, and I think it is awesome!   

  BTW The charting tool is great, lots of possibilities, fast and results in great looking charts.   

  We have been using dotnetCHARTING for over a year now and love it!   

  Thank you for your support :-) The new key works "like a charm"   

  Thank you for working with us - and for a great product!   

  Ok - thanks for the quick reply - have a good day.   

   Thank you very much for your prompt reply!   

  Thank you.  Your support has been great!   

  First off, let me say that you have the best product on the market!   

  Your chart visuals are stunning!   

  That was quick! ... Many thanks for such a quick response.   

  Great service! - thanks a lot   

  Thank you very much for that immediate comeback.   

  Thank you for your prompt response.   

  Thank you for the quick reply!   

  I'm impressed with the quality of your graphics and specially the ease of use.   

  Thanks very much. Love the product.   

  Thanks a lot. Your customer service is simply great!   

  Hi; we're [Microsoft] using your product for a bunch of our websites (on one server) and love it!   

  Thanks for your help and quick responses. We love your charting tool!   

  We have evaluated many charting controls and feel that yours is the best option for our new web-based offering.   

  Thank you very much for your prompt response.   

  It worked! Thank you for all the help on this issue.   

  I was able to make very attractive charts quickly and was impressed with the controls   

  Perfect everything works fine now. Thanks!!   

  Thank you for your speedy response.   

  Thanks, you have been wonderful in support. Cheers.   

  Thanks for the quick response.   

  We intend to use your software to develop charting applications for our clients as we have found it to be the best .NET charting tool available in the market.   

  Thanks for the prompt response.   

  I have been experimenting with .net Charting and find it extremely  powerful and easy to use.   

  Got it - thanks a lot!   

  Thanks a lot, you're great!!! Have a nice day, CIAO from Italy!   

  Thanks a lot for the quick response.   

  Thank your for your efficiency   

  Also congratulations on an awesome charting tool ... money well spent.   

  I received this and appreciate your assistance in resolving this issue so quickly. Thanks again.   

  Great report system!   

  From what I have seen on the site, your graph outputs are far superior to anything out there.   

  Excellent. Everything is working now. Thank you very much.   

  Wow, fast response. I haven't even finished looking at your site!!! :)   

  Excellent - I really appreciate your understanding and continued  excellent product and service!   

  Thanks for working with me on this and your quick responses.   

  Thanks for your prompt service.   

  Thank you for the quick response.   

  Thanks a lot. Your graphic software has helped introduce some nice eye candy to my work.   

  Thanks for your help and a great component.   

  Thanks much for all your help. It is working beautifully now. Thanks again.   

  Many thanks and great product      

  Thanks a lot for your help. Your Support is excellent.   

  I'm a current customer (web-based charting) and love your product.   

  Thanks for the quick response previously, greatly appreciated.   

  Thank you so much!!!   

  Thank you so much for the quick response   

  Many thanks for your prompt response.   

  Fast! Thank you!   

  I just wanted to say what a great product you have. I've been playing with the demo version for a few days, and it really does an amazing job.      

  Thanks for the speedy support!   

  thank you for the prompt response.   

  Your product produces great looking charts and graphs and is very easy to use (the sample code behind your chart gallery is amazingly useful!).   

  Many thanks for your prompt assistance!   

  It is very important to us, we used your Radar plots already in 2 projects. You have the most beautiful radar plots of all components I looked for on the web.   

  Thank you.  BTW - we are very pleased with your application.   

  Thank you! That worked for us. I appreciate your help.   

  I would like to thank you for your quick response to our issue. We appreciate the work you have done to resolve this.   

  Appreciate your speed of turnaround and accommodation...   

  Just so you know, your customer service is great and very responsive. We understand that from time to time mistakes do happen, and we really appreciate the care you have shown in helping us to resolve this problem.   

  we are extremely satisfied with your product.   

  Awesome! that worked, Thanks I love your product BTW!      

  Thanks for the fast response.   

  We were looking at some components, and yours is definitely the nicest one.   

  The support is great.   

  Thank YOU! Thank YOU!!   

  Wonderful! Its working as it should - thank you for all the back and forth, much appreciated.   

   Special thanks for your great work on this product - its amazing in its possibilities.    

   Thank you for all you have done for me.    

   Thanks for your prompt reply. 

   Thank you, thank you very very much.  

   Thank You very much, we appreciate your flexibility in this a bit unusual usage scenario.  

   Thanks for the extremely quick reply!  

   Hi and thank you for your fast answer. ... BTW, Great product!  

   Thanks for your help. You have a great product.  

   Thank you for your quick response  

   Dear Support team, Thank you so much.  

   It's working now, thank you so much! I guess I didn't download the server  version.  Have a great day.   Thanks a million for the very quick response   Wow... ::jaw dropping:: This must be the fastest response I have received ever (and I have been in this business for 15+ years). Congratulations on that!   Greatly appreciated and thank you so much for your prompt support. Keep up the good work :)   We love your product.   Thank you very much - nice to see that the speed of your support is as high as the usability and quality of your control. Keep up the good work!   

 Once again, your service is MUCH APPRECIATED, very timely!!! Outstanding.   

 Great job! Your product and your support. The benefits for SO many citizens, nonprofits, etc. are beginning to be realized, having considerable positive impact, much in part due to your product(s) priced right, easy to use, visually appealing, etc etc etc. Thank you.   

 That was it! Thanks -- this is great stuff -- thanks for the speedy reply.   

 Great!! It works now. Greatly appreciated and thank you so much for your prompt support. Keep up the good work :)   

 Thanks! The chart is looking great now. Just what I needed, and I really appreciate it! Keep up the great work and support.   

 Thanks for your help, it worked a treat.    

 I've sent a few questions your way, and you are always prompt with your responses. We're very happy with you and .netCharting! Thanks for all your help!   

 We recently purchased .netCharting Enterprise Edition. Your product is excellent. It has really saved the day!   

 Thank you very much. This works perfectly fine with us. We never thought this could be achievable with dotnetcharting, and you proved us wrong.   

 That's done the trick and dug me out of a hole. Much appreciated.   

 BTW you guys have the best software support yet!   

 Thank you so much for your help. This is what I was looking for. You guys have great customer service!   

 I recently found dotNetCharting, and I must say, this is one of the best charting suites I've seen. I'm putting together a dashboard, and the simplicity and power of dotNetCharting really helps.

At Prevencia, we pride ourselves on offering our customers high-quality insurance policies for their property and vehicles here in France . Of equal importance is the quality of the support that we give our customers. When they email us or pick up the phone to ask for our advice or our help, we do the very best that we can. Some of our cusomers have expressed their thanks to us for doing just this. We think it's what makes us different.

What our customers say about our support with their car insurance:

Thank you so much Mireille. You have been extremely helpful through this process and I am very grateful for how quickly you have returned all my emails. We definitely will insure what we purchase with you.
Bonjour, merci pour votre réactivité,si tout les dossiers était suivi par vous sa serai un réel bonheur. cordialement
Dear Ms Carrier, thank you for help in recovering the towing costs. I am very appreciative and note your comment about contacting the insurers first in case of a future need. Thank you !
Thank you for your help this morning, I was very upset and nervous and you were extremely helpful and kind.
I would like to express my thanks for your professionalism & kindness in dealing with my accident claim over the last few weeks.
je vous fait parvenir la facture de la nouvelle carte grise d’Estelle pour éventuellement un remboursement de votre part et je vous en remercie. des réception de la nouvelle carte grise je vous fais parvenir la photocopie. je voulais aussi vous remercier personnellement de votre efficacité ,votre gentillesse, et votre professionnalisme sur le dossier de ma femme, c'est dans ces moment la que je ne regrette pas de vous avoir fait confiance. très cordialement
Thanks so much for all your help. It is a pleasure to deal with such a professional and efficient organization.
The service has been exceptionally quick and professional; and, it solved what was looking like a very difficult problem for us. If we’d known about this service earlier, our life would have been considerably less stressful - advertise more widely!
Anthony T. (October 2017)
Once again I would like to thank you for your time, attention and the help that you have given me in organising both the car and house insurance. The service you have provided to me has been absolutely first rate and I am very grateful as to how simple the whole process has been.
Many thanks Mireille. This has taken such a long time for you to recover, many thanks for your perseverance here.
Just a short note to let you know that garage CARROSSERIE DUPRAT completed the repairs on Thursday. They have repaired the car very well, with no sign that it was ever damaged. We are happy, both with the work done and with the friendly and efficient approach by the garage. Many thanks for your help in this and for ensuring that the process went so smoothly. We are very grateful.
I would just like to thank you for your help last week when I was unable to start my car. Initially the recovery centre could not find the record for either my car registration no or the contract no. However when I telephoned yourselves direct you were able to sort and arrange everything for me. Not only that, the recovery vehicle arrived within 40 minutes and got my car started. An excellent service so many thanks to everyone who helped.
Although I haven't made many claims over my past 12-14 yrs with Generali (3 I think combined house & auto) I have always been satisfied with your business and dealings, and as always the English speaking element has facilitated matters! (although after 14 years we’re not too bad at French admin now!).
Thank you so much for your help and warm support on Monday when I phoned about the breakdown truck. Everything worked out fine and the garage was able to fit two new front tyres for us that afternoon.
Thanks you very much for your helpful phone conversation this morning - and for sending on the documents I need. Your colleague Marion will confirm that it is a compliment when I say to you: "Your blood is worth bottling", an old Dublin phrase to express appreciation.
I should have emailed you anyway before now to thank you for your help and advice in connection with the windscreen replacement on our BMW. You kindly dealt with it quickly and efficiently. And if I was unsatisfied with your services I would be going elsewhere!
Thanks Mireille for the great job on the emergency Card last Friday, it was much appreciated.
Grands remerciements pour votre célérité.
Ken and Pam A. (February 2016)
Thank you also for all the help you have provided to us after the Accident. The hire car was OK. As well as all your other help. Many thanks. February 2016.
Frank & Lynn W. (December 2015)
Thank you for your assistance since my accident, it is really appreciated by both of us, although it is not over yet. We would like to wish you a very merry Christmas and a happy new year. December 2015.
Daphne F-W. (November 2015)
Thank you a million times for all your patient help with my recent car accident. I feel that I really can't thank you enough. November 2015.
Stephen D. (November 2015)
Thank you for your kindness and professionalism, which you have demonstrated throughout these unfortunate matters. November 2015.
Melvyn C. (November 2015)
En tout cas je vous remercie pour l'aide que vous avez me donner. November 2015.
It has again been a pleasure dealing with you and your company, and I will endeavour to use / recommend your services in the future. Thank you.
Thank you very much for all your help and understanding. It's been a pleasure to have such service.
I thank you again for your excellent service. It has made all the difference.
Steven G. (November 2015)
Nous voulons vous remercier pour tout ce que vous avez fait pour nous.
This is just to say ‘thank you’. Everything went off very well and we are now at home with a courtesy car from the Renault Garage. You were very kind to phone Renault and arrange this for me.
Thank you for keeping us informed and your hard work in getting to this point.
Thank you for continued great service.
You’ve been very helpful. I appreciate all you’ve done concerning this matter.
Thanks Mireille for the great job on the emergency Card last Friday, it was much appreciated. Thanks & Kind Regards
Thank you for all your help in this matter.
I will, of course, send you the required documents in the post, and you can be sure we will insure our next car with you too . . . We will have a look this weekend, thank you for your support with this unfortunate incident.
Thank you for your recent email and for dealing with our claim so quickly.
Thank you, you are extremely helpful.
Thank you for your helpful and speedy reply. Thank you for moving so quickly to what looks like an elegant solution. We are very grateful indeed for the speed, efficiency and creativity with which you have handled this matter.
Je tiens à vous remercier pour tous que vous faites pour nous, on l’apprécie beaucoup.
Many thanks for your competent handling of this whole unfortunate experience. You were a great help with sound advice and I am very grateful.
I want to express the dear feelings I have for the way you handled my accident in the Netherlands! Thank you so much, you are a credit to the company! I spoke to the garage today and they promptly payed back the 270 euro's.
David M. (September 2015)
I would really like to thank you again for your assistance in this matter. You have made a totally unacceptable situation a lot fairer and easier to accept.

What our customers say about our support with their house insurance:

Vivien and Michael (August 2018)
Thank you for the completion of our compensation. We appreciate the efficiency of yourself and Generali in this matter.
Dear Mireille, Thank you so much for your speedy response, as efficient as always! That is great news. I will ask a pool company to provide an estimate and solution . . .
David and Fay (January 2019)
Bonjour Mirielle, Many thanks for your email.That's great news. I will send the signed document to the assessor tomorrow and let our builder know so that he can arrange to start the work as soon as possible. As ever, many thanks for your help, particularly in explaining the documents. Our French is so basic (ignorant Brisitsh, eh?); it is so useful to have someone who can make things clear for us. Best wishes
Many thanks in advance and thanks for the teams support over the years. It has been very much appreciated!
David and Fay (August 2017)
Many thanks for all of your help with this matter. It has been an extremely difficult time for us; you have been very kind in the way you have dealt with us.
First of all let me thank you for all your help in this matter you have been wonderful. Would you also be as kind to let me know what days you are working as I would love to pop over and see you and thank you in person.
Thank you for your prompt response and confirmation and thank you very much for all your assistance on handling this matter so professionally.
Susan and John (January 2017)
Thank you for responding so quickly to our problem. It is encouraging to know that steps can now be taken to cure our difficulty - perhaps we may be warm again some time next week!! Again, let me say “thank you” for your helpful advice - this is the first time we have found it necessary to make a claim in nearly 8 years.
Thank you Mireille, and thank you for the sweeties. I always feel so much clearer after my visits. I am too old to handle all this properl!
Thank you very much for such a clear and helpful explanation. It can be a bit complicated with an unfamiliar system so very grateful for what you write. I will send off the document and await further developments. At least we can now organise the artisans.
It remains only for me to thank you very much for your patience, and your great help. I am most grateful to you.
I just wanted to extend my thanks and appreciation for the visit of M. xxx on Thursday (date). His visit was particularly helpful. Would you please pass on my kindest regards for his courtesy, politeness and understanding?
Merci pour votre cooperation et de règlement rapide.
Thanks you SO much for this very full and understandable explanation. It makes alot more sense to me than anything I have ever got from AXA!!!
Thank you for all your help in this matter and the quick response to our claim.
Thank you for your precious time. I believe my Artisan and I both now understand your compensation offer better. THANK YOU SO VERY MUCH !! March 2016.
Michael W. (January 2016)
Once again, Mireille, thank you so much for your help and assistance. It is really appreciated. Well done !
Ingrid & John H. (December 2015)
Sending all the team at Prevencia a very happy christmas and thank you for all your help to us during 2015 - wishing you a very happy and successful 2016! December 2015.
Deborah W. (December 2015)
Thank you for your prompt and full reply and for forwarding those links to me. Very helpful! December 2015.
Sigrid and John D. (November 2015)
The money has now arrived in our account! We would like to thank you very much for your help and your patience in this matter, it is much appreciated! Grand "merci", and kind regards. November 2015.
I have found the quote process nice and easy and you have answered all my questions promptly. E-mail works well for me and I can see why I have seen so many recommendations online. I look forward to recommending your company to friends and family.
Thank you so much for all your help in this matter.
Charlie M. (October 2015)
With renewed thanks for your continuing help.
I appreciate your help in this claim.
Thank you for your email of last week and for attaching the expert's report. I understood it perfectly as I read French so much better than I speak it. Also thank you for your advice regarding Mme X, but it was exactly as we had thought. Many, many thanks for your prompt and pleasant response to our claim.
Michael W. (October 2015)
Many thanks for your helpful and informative message. I really appreciate your prompt action in this matter.
I hope that you will be able to act on our behalf and kindly secure some financial contribution from Generali in this particular case. Your intervention is much appreciated.
Merci pour votre réponse. Tout est clair et ce que vous avez proposé, c’est tres gentil. On est d’accord est nous vous remercions.
Thank you very much for all your help.
You have been very efficient thank you.
Thank you so much Mireille, for your patience and help . . . thank you so much for your consideration and efficiency! . . . Thank you so much for all your hard work on our behalf.
Thank you very much for this - I couldn’t think how to get that information. Super-efficient as always!

Quick to respond to any of my e-mails, questions, requests etc.. Certificate service standard is high as usual. Thanks a lot for your fast help. Wow – that was fast.

I get this a lot:

Thanks for getting back to me so quickly!
Thanks for replying so fast.
Thank you for your prompt reply.

I take special care about responding to people, regardless of the medium of communication. If you text me, I'll text back right away. Email? Minutes. Voicemail...well I'm getting better at that. But when I know someone has contacted me for any reason, I respond quickly. Why?

Because people appreciate it.

Many times in the work environment, people know I'm the wrong person to contact organizationally, but choose to email anyway. They know I will at least respond quickly and tell them who the right person is for them to contact.

Not only do I feel accomplished knowing people hear from me quickly, but I also see it as an advantage. Imagine if you were applying for a job. The prospective employer leaves a message on your phone and one other competing applicant. First to call back will most likely be hired, given a similar skill level. Or say the Pastor emails the entire staff asking about a link to the website. First person to respond looks most on the ball.

But there must also be balance. I used to have sound / banner / badge notifications for every application on my phone. Every email, text and message would command my immediate attention. This can be rude in some situations, and distracting at home while trying to spend time with family. 

Now, I'm very picky about what gets sound and lock screen notifications on my devices. I don't want to be slave to email, but I still want to give prompt replies on a regular basis. The VIP feature on iPhone is a big help, but just being conscious and aware of who's trying to get a hold of you will speak volumes.

And remember, even if you don't have the answer to a question yet, still reply with something. Let people know you saw their message and they will feel instantly valued.


thanks for your quick response

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When we’re sending emails, it’s easy to be too direct. This can upset the reader or cause offence. Saying “thank you” is a great way to make your email more polite and personal. What’s the best way to do it, though? Find out with our top ten ways to say “thank you” in an English email.

The first five of our ways to show your thanks work best at the beginning of the email. Thanking your reader is a wonderful way of opening an email. It sets the right tone and makes the reader feel appreciated, which is very important if you want them to help you again in the future.

10. Thank you for contacting us

If someone writes to enquire about your company’s services, begin your email with this sentence. Show your appreciation for their interest in working with your company. This is also a useful way to introduce the main topic of your email when used with the prepositions “about” or “regarding”. For example, “Thank you for contacting us regarding our current products and prices.”

9. Thank you for your prompt reply

When a client or colleague replies to a previous email in a short amount of time, let them know and thank them. If the reply wasn’t quick, simply removing “prompt” will work, or, you can opt for, “Thank you for getting back to me.”

8. Thank you for the information

If you have asked someone for information, and they took the time to send it to you, use this sentence to demonstrate that you value what they’ve done. Again, you can use “about” or “regarding” to refer to the specific information provided. For example, “Thank you for the information about your current pricing.”

7. Thank you for all your assistance

If someone has gone out of their way to help you, thank them! If you want to offer more specific recognition for what they have done, follow this sentence with, “I really appreciate your help in resolving the problem.”

6. Thank you raising your concerns

Even if a client or manager writes to express some concerns they have regarding your work, you can still thank them. This shows that you value their input and will take their concerns seriously. Alternatively, you may wish to use, “Thank you for your feedback.”

While thank yous at the beginning of an email are typically written to thank the reader for past actions, thank yous at the end of an email tend to imply you are thanking the reader for a future action. By showing your appreciation in advance, you are more likely to get a positive reaction.

5. Thank you for your kind cooperation

If you need the reader to cooperate by assisting you with something, then thank them in advance for their cooperation. You can add the expression “in advance” to this sentence and say “Thank you in advance for your cooperation.”

4. Thank you for your attention to this matter

Similar to above, this sentence implies that you would appreciate the readers’ further assistance. This expression also shows that the request you have made is important and that the reader should pay special attention to it.

3. Thank you for your understanding

This sentence isn’t to congratulate the reader on understanding the words you have written. We use this sentence to say “Thank you” in advance if we have done something or requested something that may cause inconvenience to the reader.

2. Thank you for your consideration

If you are requesting a benefit or an opportunity, such as when you apply for a new job, end your email with this sentence.

1. Thank you again for everything you’ve done

This sentence, which is used at the end, is a bit different from those above. Use this if you have already thanked the reader at the beginning of the email, but due to their great efforts, you wish to thank them again for their past actions.

Now you know how to say “thank you” in an English email, the only question left is who you want to thank.

Want to try our EF English Live Business course? Visit our website to start learning English online today.

Article related: Boost your English listening skills with EF’s great tips!

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Wil is a writer, teacher, learning technologist and keen language learner. He’s taught English in classrooms and online for nearly 10 years, trained teachers in using classroom and web technology, and written e-learning materials for several major websites. He speaks four languages and is currently looking for another one to start learning.

Thanks for letting us know. Thanking you in advance! Many thanks,. Thank you for getting back to me with a quick reply. Thank you again for your assistance in.

How To Write Politely

Saying Thank You – Formal and Informal Ways to Say It

In some cultures, saying “please” and “thank you” is something that everyone does it on a daily basis. You don’t have to wait for a special occasion to express your gratitude. Moreover, being polite and letting people know that you appreciate what they do for you will improve your relationships.

Learning to say “thank you” and giving a response to “thank you” will help you to have a better interaction with your significant one, family, friends, teachers, professors, instructors, employers, colleagues, etc. Still, you should know that in some specific situations, you have to respect some rules, like keeping it formal or informal.

Thank you for helping me

This phrase can be used almost in any situation, to show your gratitude. If someone helped you with your groceries, with completing a project, or was there for you in your time of need, you could say “thank you for helping me”. No matter how big their help was, it was still important for you. Even though this sentence can be used in a few formal situations as well, it is rather informal.

Thank you for your assistance

We’re still talking about help, but this time, we use the word “assistance”. In formal situations, such as a discussion with your supervisor, you better stick with this expression.

I really appreciate your help

This way of thanking someone does not include the keyword “thank you”. However, it still shows your gratitude, and it is more personal. Generally speaking, “really” is used to emphasize something only in colloquial language, and is not recommended to use it in formal speaking or writing. Without this world, the sentence is also suitable for plenty of formal situations. In fact, it becomes more official than “thank you for helping me”.

Thank you for your cooperation

This is clearly not something you would say to your family on a daily basis, right? Still, at work or in other professional or business environments, this way of saying “thank you” is excellent. In most cases, you can say this right after you asked someone to help you and the person accepted, even though he or she will do something for you later, not now.

People also use “thanks for your cooperation”, but this is rather informal, and you should use this sentence in proper situations. If you must stick to a formal tone, always opt for “thank you” instead of “thanks”.

Thank you for your quick response

If you apply for a job, write an e-mail to the HR department, send a proposal for a research paper or any other formal situation that implies a response, and you get one quickly, you should use this sentence. Other ways of expressing your gratitude are saying “thank you for your prompt response” or “thank you for getting back to me”, but the last one is a less formal.

Thank you for your reply

When you asked for some information or wrote to a familiar person and got a response, “thank you/thanks for your reply” is something you should mention. This shows respect, and it may suit both formal and informal situations. In fact, even when you receive a negative answer, and you’re not at all happy with the content of the reply, you are advised to use this phrase for the sake of common sense.

Thanks for your attention

This way of saying thank you is also formal, and should be utilized especially after presenting a report or review at work, or a product or service to someone. If you schedule a meeting with one of your superiors, you should also say “thank you for your attention” or “thank you for your time.” It would be great if you start your speech or the discussion with the last phrase, and end it with the first one mentioned.

How to respond to thank you? 

The classic phrase “you’re (or you are – for more formal situations) welcome” remains the most accurate response you can give.  In fact, many people still consider that this is the best reply for “thank you”. But other used answers are “no problem” or “no worries”. These sound great especially in colloquial language, and they don’t transmit the idea that you’ve done a favor to someone, like “you’re welcome” does.

thanks for your quick response


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thanks for your quick response
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