Что же касается Алистры, то она оказалась более настойчивой. Для собственного же спокойствия ей следовало бы пожалеть, что она увлеклась Олвином, в то время как перед ней был такой широкий выбор куда более привлекательных вариантов.
Поиск партнера никогда ее не затруднял. по сравнению с Олвином все ее знакомые мужчины представлялись ничтожествами, отлитыми на один и тот же невыносимо скучный манер. Она не хотела потерять друга без борьбы; отчужденность и безразличие Олвина бросали ей вызов, который она не могла не принять.
И все же, вполне вероятно, мотивы, которые ею двигали, были не совсем уж так эгоистичны и диктовались, скорее, чем-то, что походило более на материнское отношение к Олвину, нежели было простым влечением, Конечно, деторождение было забыто жителями города, но великие женские инстинкты оберегания и сочувствия все еще жили.
Looking for a memorable, genuine way to thank someone?
If your goal is simply to bring a touch of warmth and humanity into your message, a simple “thank you” may suffice, but if you really want to express your thanks, “thank you” probably won’t feel like enough.
“Thank you very much” has been a long-time go-to for emphasizing thanks, but with its formal tone it won’t always be the best choice for conveying feelings in a personal way.
“Thank you so much” has become a popular phrase for email sign-offs and to express gratitude—it’s colloquial, and feels personal and sincere—but all that (over)use may be lessening its impact.
While your go-to may always be “thank you so much” or “thank you very much,” if you’re looking to branch out and explore other meaningful ways of saying “thank you” in your writing, we have some suggestions to get you started.
Who wouldn’t love the one-two punch of gratitude and praise? Show your appreciation by recounting the awesome thing they did—the more customized, the better! “Thank you for all your… incredible work on our project…. invaluable insights on my manuscript… kind words during this difficult time…”
Share the impact they’ve made. “Thanks again… your help made a huge difference… you’re the main reason we were able to launch on time… you’re a lifesaver…”
A little praise can go a long way. “Thank you, you’re… a gem… a real peach… a rock star… a genius… seriously incredible… the bee’s knees… the best…
What are you thankful for about this person? “I’m so thankful for… your amazing sense of humor, even when things are hard… the way you jumped in and started contributing right away… everything you’ve done for this monster-size project…
Use this fun phrase with folks you have a close relationship with (probably not your boss). Other variations include “Thanks a ton” and “Thanks a bunch.”
What do you appreciate? Customize this phrase for your wonderful recipient. “I truly appreciate… all your time spent on this… your energy and passion for the launch… your invaluable guidance on my thesis…”
Sometimes a message that says “I see you” is all that’s needed.
Did you just receive a huge favor? Show how grateful you are.
Navigating a formal situation? A formal phrase may be in order.
What are you grateful for? “Grateful for… your help… your input… your assistance… your undying loyalty… your genius grammar skills”
Whether you received a physical gift, or the gift of words, let them know how they made a difference.
Let them know you see and appreciate their effort.
Let them know how valuable they are. “So glad… you’re partnering with us… we’re friends… I have you in my life…”
How to Say Thank You to a Friend Who Gave You a Gift. Your gift was This is just a little note to thank you for giving me something so special.
Saying thank you is a simple and often overlooked way to show someone how much they mean to you. The gesture is made even more special when you’ve taken the time to include a small gift and handwrite a nice message in order to express your gratitude.
We’ve shared some of our favorite ways to say thank you that are sure to put a smile on anyone’s face.
Did you just have a birthday, wedding or baby shower and want to thank your party guests for showering you with gifts? A thoughtful note is a great way to share your gratitude. Make the sentiment really special by telling them specifically how they’ve brightened your day. Don’t be afraid to have some fun or admit how excited you are to use their gift!
Start your letter with one of these sentiments:
Whether a friend, family member or stranger has gone out of their way for you, surprise them with a small gift to show that their kind deed didn’t go unnoticed! A candle or incense are both inexpensive options to add to your thank you note for a little something extra.
You can customize one of these for your situation:
They are your partner in crime and have your back no matter what. Let your bestie know how much they mean to you by putting together a gift basket that’s just for them. Customize it with their favorite drink, a gift card to that boutique they always talk about, or items like bubble bath, an eye mask and slippers for a relaxing night in. Play with silly puns or recount your favorite memory with them to show how much their friendship means to you.
Here are some other ways to let a friend know how great they are:
Do you have a spouse or significant other that is always surprising you with kind acts? Take the time to tell them how much you love them by baking a sweet treat or buying them their favorite dessert. Add a short note with three reasons why they are amazing and watch their smile light up the room.
Get inspired to tell your sweetie how much you love them with one of these kind thoughts:
There are a few different moments when it’s appropriate to take the time to tell your boss or colleagues how much you appreciate them and their work. Maybe you just finished a project that you know you couldn’t have done without a co-worker’s expertise or your manager just lent valuable advice. Say thank you by giving some savory snacks to the person that needs a mid-afternoon pick me up or a new coffee mug to the early riser.
Here are a few ideas for telling someone that you are grateful for their contributions:
The great thing about saying thank you, is that it just needs to be sincere to matter. For those times where a simple, heartfelt reminder of your gratitude is all that’s needed, these will do the trick:
If you really want to make someone’s day, include a gift basket or some tasty treats that you picked out just for them to enjoy. No matter how you say it or what gift you surprise someone with, they are sure to appreciate your gratitude.
Click here to download our free printables that will give you nine great ways to say thank you, like with a gift tag or coffee sleeve!
Do you go out of your way to say ‘thank you for your purchase’ to your customers?
I mean, why would you? What’s in it for you?
Well, what if I told you that by simply saying thanks to your customer, you can completely change the way your brand is perceived.
This is good ol' fashion customer service 101.
The most basic ‘thank you for your purchase’ note goes a long way in delighting your customer - and delighting your customer means that they'll remember you.
When I talk about saying thanks, I don’t mean via email, either. Anyone can queue up the stock standard ‘thanks for your order’ email.
But it’s true authenticity in a handwritten note that makes your customer feel truly loved.
It might be for a customer, or a friend, a business partner. If there’s a reason to show kindness, take it and show thanks.
In this article you’ll see how to write a thank you note to your customers, as well as:
Saying thanks requires so little effort and returns so much. In fact, it's so easy to do that you can print it on the inside of a mailer box:
Are you an ecommerce brand that wants to use custom packaging to say 'Thanks'? Check out Packhelp's range of bespoke ecommerce packaging.
Christmas is the best time of year to start thanking your customers. If you want to find out how else your brand can leave a lasting impression these Holidays, read the article 23 Christmas Marketing Ideas To Boost Your Sales This Year [Read Now]
Now let's take a look at the difference a simple thank you note can make for your brand:
‘Gratitude is the most exquisite form of courtesy’
- Jacques Maritain
In business, just like in life, we occasionally rely on the help of others in the pursuit of success and happiness. Without the help an input of others, business would be a lot harder than it already is.
If you’re a small brand that’s selling online, those ‘others’ that you rely on are your customers.
You wouldn’t be doing what you’re doing if it weren’t for the input and support of your customers - no matter how many or how few there are.
When your customer feel like they’re making a difference to what you do, they feel empowered.
They invest more in your brand on an emotional level because they see the difference they make.
Sure, this is great for the customer, but what’s in it for you?
When your customer is more invested in your brand, they like you more. And when they like your brand, they’re more likely to buy from you again.
Below you can see how basic this system actually is.
Things like using sustainable packaging like bio polymailers is a great way to surprise your customer and makes it easier for them to like you more.
The small gesture of a ‘thank you for your purchase’ note is a bit of a shock, your customer doesn’t expect it. This will certainly blow your customer away and give them more of an emotional investment in your brand.
Nowadays when you purchase something online, you pay for your product and then you get it. End of transaction.
So uncommon is an act of genuine gratitude, that when it happens, it builds a relationship.
The relationship between you and your customer.
The act of sending a personalised thank you note is a way to build this relationship. It’s a more traditional old-fashioned way of genuine, heartfelt sincerity.
It doesn’t matter where you sell your products online, either. If you’re selling on a marketplace like Amazon, eBay or Etsy, it’s actually more important to send a note.
Because when people buy from marketplaces like this, they don’t remember your name.
They remember the name of the marketplace. ‘I got this on Etsy, it was discounted on Amazon’.
No mention of the brand name, no reference to the seller or the store name. Etsy takes all the credit.
This same problem happens when we talk about many modern services. Take, for example, Netflix.
"I watched Netflix last night", no mention of what watched.
This diminishes the effect of one of the most potent forms of marketing - Word of mouth marketing.
But by writing a handwritten note for your marketplace purchases, you literally put your brand name in the hand of your customer.
You increase your chances of your brand name being remembered by your satisfied customer. Throw in some custom tissue paper or custom tape to add a little class, and you increase the chances of your customer saying 'Oh I get this from Fred's online store!'
Keep reading to see how your customer’s happiness is the main driver in your sales...
Why not put your branding onto your packaging and use the space to say thanks?
Not sure where to start in the work of custom packaging? Read the article: Why your brand needs to use custom packaging with a logo [Read now]
Here’s you: ‘Handwriting notes is a waste of time, I’m too busy with other stuff’.
Here’s me: ‘Handwritten notes are a better investment than PPC advertising’.
Ask yourself this question:
What percentage of your marketing efforts are focussed on getting people who have never heard of you, to buy from you?
I’m guessing that percentage is going to be quite high.
And that’s fine, that’s pretty normal. Traditionally, we think of marketing as getting more sales by driving traffic to your website.
More sales from new customers.
But what about more sales from previous customers?
Which brings us to the next question:
How much energy do you spend getting people to buy from you for a second time?
Noticed how I said energy, not time or money?
That's because you’re 6 times more likely to win a new customer than to retain an old one.
That means there's so little time or money investing in retaining a customer compared to getting a new one.
Think about that for a second. 6 times harder.
So, by including thank you notes for customers, you’re making it even easier for your old customers to buy from you again.
You’re making your customer feel great about the decision they made.
Ultimately, increased happiness leads to a higher lifetime spend with your brand. That means that in their lifetime, they will stay loyal to your brand and spend more money with you.
Your customer is less likely to go and try other brands because they’re happy with you and your products.
What’s more, a happy customer that has a high lifetime spend is more likely to become a brand advocate.
A brand advocate is someone who spreads your name amongst their trusted friends because they simply love your brand.
All this, from spending less than a minute to write a note.
Here’s a thank you for your purchase note that a customer of velocitybikeco.com received:
Short, simple, to the point - and most importantly, it’s honest.
Are you still thinking it’s a waste of time?
Well, let’s take a look at just a few of the other benefits of saying thank you for your order:
So what’s the main thing to take away from all this?
Everything good happens when you stop and thank your customer for their purchase.
Let’s take a little look at how and why these things happen:
When your customer is engaged with your brand, it means that they’re following you and paying attention to what you do.
This is obviously a good thing, as it means that your customer genuinely likes you. A customer who liked your brand is a satisfied customer.
Customer engagement comes in many forms. Here, you can see Buffer to support and engage users on Twitter.
Because there is trust between Buffer and it’s customers, they don’t hesitate to reach out and talk to the company.
Remember how you felt when your favourite aunt sent you that birthday card? What about when your doctor sent you a birthday card, too.
It made you feel special, important and valued.
You then went made a phone call to your aunt or went back to that doctor the next time you got sick.
So by doing something similar with your customers, you’re reinforcing the idea that your customer made the right decision to buy from you.
It’s obvious that loyal customers are a good thing. It means that they’re not going to go and buy from another brand because they value your brand so highly.
It means that they’ll keep coming back to you.
A loyal customer is also likely to spend more money with you in a single transaction.
This is valuable, as it’s harder to make a first-time buyer spend a lot in their first transaction.
As mentioned earlier, a loyal customer is more likely to become a brand advocate and tell their friends how happy they are with your product.
That may happen through a word of mouth mention. It may also happen through a social media share.
Today, a happy customer that’s using social media is a powerful powerful asset to you.
So by now, the benefits of a simple thank you note should be evident.
No matter what you sell or where you sell it, a thank you note can do a lot at empowering your customers.
So now that you know why they’re important, let’s take a look at how to write a ‘thank you for your purchase’ note.
There is one golden rule you need to know before writing your note.
Don’t say ‘Thank you for your order’ or ‘Thank you for your business’.
Yes, these are business thank you notes, but you don't want to be seen as a 'business'.
By labelling touch-points with your customer with words like ‘order’, ‘patronage’ or ‘business’, you devalue the transaction. You make your customer feel like just another number in your finance books.
Have a think, what other phrases sound a little too ‘business-ey’?
These just sound bad. Using phrases like this don’t make your customer feel warm and welcome. It makes them feel like you’re just glad they’ve finally paid you.
Avoid thank you for your order by using something like:
The main takeaway here is this:
Business means a transaction. Support means a relationship.
Here are a few other things to remember when writing your thank you note:
The thank-you note is about your customer, not you. Focus on being sincere and honest. Don’t think ‘more sales’.
Now that you know the dos and don’ts of your thank you note, let’s get stuck into writing one!
For some people, writing is hard. Whether it’s a lengthy letter or a simple ‘don’t forget to feed the cat’ note, writing can be tricky.
Which is exactly why you’re now going to see a step by step guide to using the perfect elements in your thank you letter.
By the time you’re done here, you’ll be able to create your own template and modify it for each and every customer.
You only get one first impression, so start off on the right foot by you know, using your customers’ name.
Get straight down to business. You’re writing to say thanks, so say thanks straight away.
You can really push your sincerity home by offering a little personalisation, something specifically for that one buyer. Be honest, don’t be weird.
The most important part here is that you’re honest. If there’s nothing you can personally relate to, don’t make something up just for the sake of a few extra letters.
Close off your thank you note in a casual manner.
Don’t forget though that each part of your thank you note needs to be written for specifically who you’re sending it to.
Not each one of your customers is named Mike.
Also, ensure that what you’re sending is relevant to the reason you’re sending it to.
The above examples aren’t going to work if you’re thanking someone for recommending you to their friend.
Still not confident to write a thank you note yourself?
Look at the following examples to see how a ‘thank you for your business’ note can be written.
So now you know the different elements that come together for a genuine thanks for your order note, it’s time to see how to write a thank you note yourself. Feel free to use these following examples to create your own thank you for purchasing template for whatever purposes you need.
There's one thing you need to remember - they are examples. Each example will have to be customised for your own brand, product and message.
I’m Tom, the co-founder of Barbarian belts. I’m sending you a little note just to say thanks. The Viking belt and buckle you bought are some of my personal favourites.
Try them out and let me know your thoughts. I’m very interested to know how you find them.
Remember that you can swap them over, no questions asked, if you’re not happy.
After talking with you for the last few weeks about our merger problem, I’m feeling a lot more comfortable. Thank you so much for your support, insight and direction.
I’m personally excited for a future working alongside Transparent Inc. and I can assure you that the rest of us are, too.
Our competition won’t know what’s hit them.
It’s not often we get people who make a first purchase as big as you just have. That’s why I’m writing you this note, firstly to say thank you (thank you very much!) and secondly to get your feedback.
Our new range of Angel foundation brushes are growing in popularity, but I’d still love to know what you think.
To sweeten the deal here’s an extra 15% off your next purchase - Just use WELOVEYOUSALLY at the checkout.
Once again, thanks, and please tell us your thoughts!
I’ve seen your name come up quite a few times in recent months, so I thought I’d take the time to personally thank you.
Judging by your purchases, you have a killer taste in fashion. I guess you won’t need me to tell you how good our new Winter range looks with a well-cut jacket.
Thanks once again, I’m just an email away whenever you need me!
PS - Your name looks Spanish - Muchos Gracias!"
The other day, you bought a few little accessories from us. I just thought I’d take a moment to say thanks.
In our industry, it’s obvious that there’s a lot of competition. It’s loyal customers like you that keep us at the top of the industry.
Thank you for your ongoing support.
I’ve noticed that every few weeks you’re placing an order with us.
It means a lot that you constantly keep coming back to us. We’d love any feedback on how to make you even happier.
On a side note, I can assure you that the packs you’ve been buying from us are some of our most popular even - thanks to your efforts!
All the best
Now you know how to write a thank you note for a wide range of situations!
Remember that you need to customise each and every one specific for your situation, but these should help you out if you’re stuck.
But writing a thank you note doesn’t end there - let’s take a look at how to continue the customer appreciation.
The whole point of writing a thank you note is to make your customer feel as special and as important as they actually are.
And if you’re already sending these notes, you may be already benefiting from an increase in customer loyalty.
But combine a ‘thank you for your order note’ with a few other customer appreciation techniques, and you’ll see your brand’s popularity skyrocket.
So, how else can you make your customer feel well and truly appreciated?
Pair up with a charity and donate to them. Either a certain percentage of each sale or hold an annual drive to raise funds for them.
By aligning your brand with a charity whose message resonates with your customers, you improve the way your brand is perceived.
Is there something that all your customer have in common? Find a charity that’s relatable to that, and work with them.
If your customer knew that their purchase would help this little guy from N.E.A.D.S become someone’s helper, would they be more likely to buy from you?
I think they would.
Which charities do we like?
Every now and then, pick a random past customer. Send them a small gift pack full of freebies.
Your customer has a sense of winning something. Plus it reactivates them and can get you some fantastic social media content!
One very overlooked metric of selling online is lifetime value.
By creating and implementing a loyalty program, you encourage your customers to increase their lifetime value. Loyalty programs are often cheap to implement but have a very large ROI in the long run.
Selling cookie jars? Surprise your customer with a pack of cookies.
Selling teapots? Surprise your customer with a pack of tea.
See where I’m going here? Surprise your customer by including a free little treat, something that compliments what they bought from you.
If your products come at a tiered level, considering giving out the occasional free upgrade. Does your ‘Model S’ have more bells and whistles than your ‘Model X’?
Give one lucky buyer a free upgrade to the top-shelf version.
From time to time, throw a gift card into a random package. It may be a gift card for your own store, it may be a gift card for Amazon or eBay (since everyone has an account there).
By giving your customer the sense of winning, you’ll help build that rapport with them.
If you’re regularly asking your customers for feedback (and you should be), show them that they’re making a difference.
If you’ve changed the way you operate because of customer feedback, show that to your fans.
Even if a customer didn’t suggest the change, you’ll be saying ‘Hey, I listen to you and because one of you said this, I fixed it’.
Every brand knows the importance of good quality branding.
You spend a lot of time building your image, your tone of voice, visuals, everything like that.
But when writing your ‘thank you for your purchase’ note, it’s important that you don’t let your branding take over.
While it may be tempting to pull out a bit of paper with the fanciest letterhead and logo on the top, that might not be your best option.
Considering using just a stock standard piece of notepaper. By going the ‘branded’ route, you increase your chances of coming off as a bit of a salesman.
If you really want to push your branding home, throw in a few branded stickers - everyone loves stickers and can find somewhere for them.
1 - Your handwriting is great
Yeah, sure, your handwriting is bad. Everyone’s handwriting is bad.
But that’s where the charm is. If you plan on printing your notes, well then don’t both.The trust is built on your non-perfect handwriting. Go with it!
2 - Keep it short and to the point
You’re writing a thank you note, not a novel. Keep it short and get straight to the point and you’ll keep your reader engaged. Think between 30 and 60 words.
3 - Yes, this will take time
Thank you notes are an investment in your time. If you get hundreds of sales a day, writing for each one may be a bit much. But the point is, that you spend some time each day writing something personal for a select few customers.
This investment will come back with a return in many areas.
4 - You’re not selling anymore
By this point, your customer has already bought from you. It’s your job to now enhance their trust with you by being an open, relatable person.
Don’t spend this time promoting new products or upselling products.
Making your customer happy is a relatively simple process once they’ve bought from you.
But delighting them takes a little more effort. That effort pays off in the form of a bigger lifetime spend and more advocates of your brand.
Therefore it’s safe to say that investing in ‘thank you for your purchase’ notes, as well as customer satisfaction goes a long way in helping your brands’ image.
Do you send out thank you notes to your customers? How do you show customer appreciation?
Let us know in the comments!
The header image is a resource from Etsy.
An Aussie living in Warsaw. Specialising in the field of SEO, digging into analytics and getting graphs trending up and to the right.
If you are looking to send a note of thanks electronically, you will Whatever your need, the steps below will help you convey your appreciation with a unique message written just for them. Need more ways to say thanks?.
This may be season of giving ... but let's not forget it's also the season of saying thank you. One of the loveliest ways of expressing gratitude is being sidelined by the convenience of email. In fact I think we can all say that sending a hand written note is the most sincere form of saying thanks. TODAY lifestyle editor Elizabeth Mayhew addresses in six ways how to write the perfect handwritten thank you note:
There is no question that the thank you note has gone the way of the 8-track tape — it’s a relic of a time gone by. More and more people rely on cell phones, email, and text messaging to communicate and acknowledge their appreciation — this is totally unacceptable. Thank you notes should take some time and thought. After all didn’t the gift giver spend more than a couple of minutes buying a gift for you? Don’t underestimate the power of a proper hand-written thank you note. The act of sitting down with pen in hand (that’s right a PEN) and writing a thoughtful note of gratitude will not only make the receiver feel good, but it will also make you feel good.
RELATED: Smart or tacky? Busy brides outsource wedding vows, thank-you notes
A note of thanks should be written for gifts of all kinds including holiday, wedding, birthday, shower, and birth. Hospitality, dinners, or parties should also be acknowledged.
Job interviews, referrals, and references also require a proper thank you, as do condolences and other acts of kindness or generosity. Two websites that offer really nice stationary are: Smythson.com andCrane.com.
Invest in simple note cards, not sheets of stationery (these are traditionally considered more formal and should be reserved for condolence notes, recommendations, and business correspondence). Note cards with monograms or icons are fine, but avoid cards that are too styled; the focus should be on the writing more than the paper design. Write in blue or black ink (I sometimes use chocolate brown) and never — even if you have chicken scratch handwriting — never print thank you notes off your computer. Make sure you act in a timely manner and write the note as soon as you can. I find the longer you wait the more difficult it is to get the note written. I try to practice what I preach to my children: you can’t use, wear, eat, or drink the gift until the thank you note is in the mail. That being said, a late thank you note is better than not sending one at all.
RELATED: 5 essentials for writing a thank-you note
So now that you know when, for whom and the color ink to use, let's get writing! Follow these tips:
1. Acknowledge the giver
2. Keep it simple and specific
3. Discuss use
4. Link to time
5. Don’t blab
6. End with love
This article was originally published Dec. 7, 2007 on TODAY.com.
A thoughtful note is a great way to share your gratitude. I don't say it enough, but I just wanted to say thank you for always having my back.
AkijinnOctober 30, 2018 7:21 PM
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KazilmaranOctober 26, 2018 10:53 AM
Yes you talent :)
KagarisarOctober 27, 2018 7:34 PM
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